Legal Agreement

Terms of Service

By using Lockia, you agree to these terms. Please read them carefully.

Last updated: December 12, 2025 | Effective date: December 12, 2025

Florida LLC

30-Day Data Export

SOC 2 Compliant

$995 Setup Fee

Service Agreement

  • Lockia provides Mobile Device Management (MDM) software as a service (SaaS)
  • Service includes device tracking, remote management, and enterprise security features
  • Software access governed by Order Forms specifying features and subscription terms
  • Service availability maintained with reasonable industry standards
  • Regular updates, error corrections and improvements included
  • Customer responsible for confirming Software meets their requirements

Acceptable Use Policy

  • Use service only for lawful device management operations
  • Comply with all applicable laws and data protection regulations
  • Maintain accurate account and device information
  • Do not reverse engineer, decompile, or derive source code from the Software
  • Do not use the service in a manner that threatens security or impacts other users
  • Notify Lockia immediately of any unauthorized use or security concerns

Payment Terms

  • All plans include a $995 one-time setup fee
  • Subscription fees billed as specified in applicable Order Form
  • Payment due within 30 days of invoice unless otherwise specified
  • Late payments subject to 1.5% monthly finance charges
  • Automatic renewal unless cancelled 30 days before period ends
  • Lockia may suspend access for non-payment of fees

Liability & Warranties

  • Service provided 'as is' with no implied warranties of any kind
  • Maximum liability limited to fees paid in the 12 months preceding the claim
  • Not liable for indirect, incidental, special or consequential damages
  • Not liable for loss or corruption of data stored in connection with the Software
  • Customer responsible for compliance with all applicable laws
  • Limitations apply regardless of forum or whether claim is based on contract or tort

Termination

  • Either party may terminate with 30 days written notice of non-renewal
  • Company may terminate for material breach after 30-day cure period
  • Immediate termination for unauthorized assignment or IP violations
  • Data export available for 30 days post-termination
  • All accrued fees and liabilities survive termination
  • Customer must certify discontinuation of Software use

Intellectual Property

  • Lockia retains all rights, title and interest in the Software
  • Customer retains ownership of their uploaded data
  • Limited license granted for service use only during subscription term
  • Customer feedback assigned to Lockia for product improvement
  • Customer grants Lockia license to use data for service delivery and improvement
  • Customer authorizes use of their name/logo in promotional materials

Important Notice

These terms constitute a legally binding agreement between you and Lockia. If you do not agree to these terms, you must not use our service.

For questions about these terms, contact our legal team at legal@lockia.io

Dispute Resolution & Governing Law

Governing Law: This Agreement is governed by the laws of the State of Florida, not including the provisions of the 1980 U.N. Convention on Contracts for the International Sale of Goods.

Jury Trial Waiver: Both parties waive their right to a jury trial for all disputes arising under or relating to this Agreement.

Negotiation & Mediation: Disputes shall first be addressed through direct negotiation between representatives, then escalated to senior executives. If unresolved within 20 business days, parties shall proceed to mediation in Florida with a mutually agreed-upon mediator.

Binding Arbitration: If mediation fails within 30 days, disputes shall be resolved through binding arbitration under the Federal Arbitration Act and American Arbitration Association Commercial Arbitration Rules. Arbitration shall be conducted in Florida, and the arbitrator's decision shall be final and binding.

Complete Legal Document

MASTER SUBSCRIPTION AGREEMENT

Click each section to expand and read the full terms

This Master Subscription Agreement (this "Agreement") is by and between LOCKIA LLC, a Florida LLC ("Company"), and you ("Customer"). This Agreement sets forth the terms pursuant to which Customer will be permitted to use and receive access to the Software identified in one or more Order Forms.

BY CLICKING ACCEPT, EXECUTING THIS AGREEMENT, OR USING THE SOFTWARE, YOU AGREE TO THESE TERMS ON BEHALF OF YOURSELF OR THE ORGANIZATION YOU REPRESENT, AND CONFIRM YOU HAVE AUTHORITY TO BIND THEM TO THIS AGREEMENT.

1.1 Software. This Agreement sets forth the terms and conditions on which Customer may use Lockia (the "Software") as expressly identified in an order form that is accepted by the Parties (each, an "Order Form"). Customer acknowledges that the Software was not designed or produced to Customer's individual requirements and that Customer is solely responsible for confirming that the Software meets its requirements.

1.2 Order Form(s). Each Order Form is subject to the terms of, and is deemed incorporated into, this Agreement. Customer acknowledges that only the features or functionalities of the Software included in the Order Form will be made available to Customer.

1.3 Access to Services. The Software includes multiple bundles of features and functionalities to which subscriptions may be purchased by Customer (each such bundle, a "Module"). Customer may access and use the Software and Module(s) for which Customer has purchased a subscription pursuant to one or more Order Forms.

1.4 Accounts. To use the Software, Customer must register for an "Account." Customer is responsible for any and all activities that occur under any Customer account and is solely responsible for maintaining the confidentiality of any Account information including passwords.

1.5 Compliance. Customer will ensure that all activities under an Account are compliant with all applicable laws and regulations as well as any privacy notices or other obligations in the Agreement.

1.6 Documentation. Company may make available documentation, user manuals, and help files related to the Software ("Documentation"). Company grants to Customer a non-exclusive, non-transferable license to use the Documentation during the Term.

1.7 Service Availability. Company shall use reasonable efforts consistent with prevailing industry standards to maintain the Software in a manner which minimizes errors and interruptions.

1.8 Support. Company will provide at no additional charge, consistent with prevailing industry practice, standard customer support for the Software.

1.9 Changes to Software. Company reserves the right to make changes to the Software. If any such change materially diminishes the functionality, Company shall notify Customer at least sixty (60) days prior to implementing such change.

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