Your Privacy Matters

Privacy Policy

At Lockia, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Last updated: December 12, 2025 | Effective date: December 12, 2025

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CCPA Compliant

SOC 2 Type II

Data Encryption

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PRIVACY POLICY

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This Privacy Policy describes how LOCKIA LLC ("Lockia," "we," "us," or "our"), a Florida LLC, collects, uses, discloses, and protects your personal information when you use our Mobile Device Management (MDM) platform and related services.

We collect information to provide and improve our Mobile Device Management (MDM) services. The types of information we collect include:

Account Information
  • Name, email address, phone number
  • Company name and business address
  • Billing and payment information
  • Login credentials (securely hashed)
Device Information
  • Device identifiers (IMEI, serial numbers, MAC addresses)
  • Device model, operating system, and version
  • Device location data (when enabled by administrator)
  • Device health and status information
Usage Data
  • Platform usage analytics and feature interactions
  • Support tickets and communications
  • Login timestamps and session information
  • API access logs
KYC/Identity Verification Data
  • Government-issued ID documents
  • Facial recognition data for liveness detection
  • Biometric data processed by our verification partners
  • Verification status and results

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